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Policies & Conditions

Payment Policy

To reserve a spot on a specified retreat, a semi-refundable booking fee is required upon booking. Prices are based per person, and DO NOT include flights unless specified on the retreat’s page. Participants can either pay the full amount at the time of the sign up or they can elect to use the “paypal credit” option that gives participants 6 months to pay off the balance with 0% interest rate. If the full amount is not paid back within 6 months of the date of purchase PayPal will charge an interest fee. 

Included in the cost

Limited only to accommodations, transportation to and from the airport given you arrive and depart on the set trip dates, traveler’s medical insurance for the duration of the trip, miscellaneous activities and events included in the trip, three meals a day and group workshop sessions. Unless otherwise stated on the retreat’s page.

Cancellations Definitions

“Cancellation” is defined as not attending your scheduled retreat. “You” refers to the guest booking the retreat. “We” refers to Active LLC. It is your responsibility to read and understand our cancellation policy before making a reservation. Naturally, no one books with the intention of cancelling their retreat, but unexpected things do happen, so please consider purchasing travel cancellation insurance.

Travel Cancellation Insurance

Depending on the policy and conditions, travel cancellation insurance may pay for some or all cancellation fees. Strictly for informational purposes and not to be relied upon, with most agencies, this type of insurance must be purchased within 14 days of making your reservation to optimize your level of protection. This insurance is not included on your package.

Guest Cancellation Policy

Depending on when you cancel, cancellation fees may apply. Fees are determined by the following schedule (“the Cancellation fee schedule”): § If you cancel 90 days or more before your retreat start date, you will be refunded the full retreat amount (minus a $500 non refundable booking fee) § If you cancel 90 days or less before your retreat start date, you will forfeit your entire payment.
Due to our need to commit to accommodation and other arrangements in advance, exceptions to our policy cannot be made for any reason. We do not offer credit for arriving late or leaving early.

Active LLC. Cancellation Policy

While we have never intend to cancel a retreat, if Active LLC must cancel or change a scheduled retreat date for any reason whatsoever, you’re entitled to transfer your full retreat payment to another retreat (either scheduled or at some future time). Alternatively you may request a refund of your applicable payment, which will be accommodated for insofar as is possible, taking into consideration any non-retrievable costs to which we committed in anticipation of your retreat. Active LLC is not responsible for your expenses incurred in preparation for any cancelled retreat such as other accommodation, airline tickets, loss of work, and/or other costs associated with preparing for your trip.

Passports, Visas and Documents

It is the responsibility of each participant to obtain a valid passport, visa(s) and necessary certificates for any country to be visited with Active LLC. Your passport needs to have more than 6 months of validity from the date your inter the host country.

Third Parties

Active LLC holds no responsibility for the actions or omissions of third parties or independent contractors, including in the event that they modify the nature of a service on a retreat as compared with the advertised nature of the service.

General Waiver

You acknowledge that during a retreat you participate voluntarily in any and all activities arranged by the retreat organizers, and insofar as legally permissible, surrender your right to any cause of action against Active LLC arising from any loss or damage to person or property that occurs during a retreat.

Medical authorization and coverage

In the event participant becomes sufficiently incapacitated as to be unable to direct his or her own care, there is no one on the trip who can direct participant’s
care, and Active LLC is unable or does not have time to contact participant’s emergency contact, the participant, by registering and paying a down payment for a Active, LLC trip, authorizes any medical treatment deemed necessary in the event of any injury or illness while participating in the activity including, but not limited to, x-ray, examination, anesthetic, medical or surgical diagnosis, or treatment and hospital care which is deemed advisable by, and is to be rendered under the general or specific supervision of, any physician and/or surgeon licensed in the United States, or, if in a foreign country and no physician licensed to practice in the United States is reasonably available, by a duly licensed physician deemed competent to render the necessary care. In addition, by applying each participant understands that Active LLC will not cover any costs associated to or personal accidents, medical expenses, medical evacuation, air ambulance, loss of effects, repatriation costs and all other expenses which might arise as a result of loss, damage, injury, delay or inconvenience occurring to the participant. The participant agrees to pay all costs of rescue and/or medical services as may be incurred on the participant’s behalf.

Illegal activity

All participants are expected to abide by the laws the country visited. If a participant at any point during the program performs any illegal activity, Active LLC is not responsible for legal ramifications of that action.

Right to expel participants

We reserve the right to expel any participant from a trip or remove a participant from a vessel, vehicle or housing for any reason, including, but not limited to, lack of payment or if we deem this necessary for the comfort, convenience or safety of the other participants, including if your behavior is deemed to cause or be likely to cause danger, distress or annoyance to other participants, if we reasonably determine your condition would adversely affect your health, safety or enjoyment of that of other participants, or if we determine you have engaged in illegal actions. If we remove you from a trip in progress or remove you from a vessel, vehicle or housing, you will not be entitled to any refund, payment, compensation or credit of any kind for unused or missed services or costs incurred resulting from the termination of your participation and you will be responsible for the cancellation fee and your travel costs to return back home, including any housing or vehicle costs.

Photographs and video

We reserve the right to take photographs and video during your trip. By traveling with us, you grant to us the absolute and irrevocable right and unrestricted
permission to use and publish your image, or likeness, without compensation, for commercial, advertising, editorial, or any other purpose; and in any manner and medium, whether now known or hereafter devised; and to alter and composite the same without restriction and without your inspection or approval. You hereby release and discharge us from and against any and all claims, liabilities, costs, damages and expenses of any kind arising out of or relating to the use by us of your image or likeness. Photographs and video of your trip may be submitted to us by you or by third parties such as (but not limited to) other travelers, tour guides, crew, or staff members. By submitting such photographs or video, the party making the submission is representing and warranting (a) that the photo is their original work created solely by themselves and does not infringe the intellectual property rights of any party; (b) that they have obtained any and all necessary releases from subjects depicted in said original work; (c) that they grant to us a worldwide, royalty-free, perpetual, transferable, irrevocable, non-exclusive and fully sublicensable right and license to use, in any and all media whether now known or hereafter devised, in perpetuity, anywhere in the world, with the right to make any and all commercial or other uses thereof, including without limitation, reproducing, editing, modifying, adapting, publishing, displaying publicly, creating derivative works from, incorporating into other works or modifying the photo and (d) that they hereby release and discharge us from and against any and all claims, liabilities, costs, damages and expenses of any kind arising out of or relating to the use by us of any photo submitted.

By booking into a retreat you agree to all policies above

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